Legal
Privacy Policy
Effective November 4, 2026
Clear-A-Way Solutions ("Clear-A-Way," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through clearawaysolutions.com (the "Site") and in the course of providing commercial cleaning services, how we use it, and the choices you have.
1. Information We Collect
Information you provide. When you request a quote, contact us, or become a client, we collect the information you give us, such as your name, company name, email address, phone number, facility address, and details about the services you need. If you enter into a service agreement with us, we may also collect billing information and facility access instructions.
Information collected automatically. Our Site is hosted on Cloudflare, which may log standard technical information such as IP address, browser type, and the pages requested in order to serve the Site securely and reliably. We do not use advertising trackers or sell browsing data. Fonts are loaded from Google Fonts, which may receive your IP address as part of serving the font files.
2. How We Use Information
- To respond to quote requests and questions
- To schedule walkthroughs and service visits and to provide the Services
- To send invoices, service confirmations, and account notices
- To communicate with you about your account by phone, email, or text message
- To improve our Services and the Site
- To comply with legal obligations and protect our rights
3. Text Messaging (SMS)
If you provide your mobile number, you consent to receive text messages from Clear-A-Way related to your inquiry or account, such as appointment confirmations, scheduling updates, and service follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. We do not share your mobile number or SMS consent with third parties for their marketing purposes.
4. How We Share Information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers who help us operate, such as our website form processor (Formspree), hosting provider (Cloudflare), email and scheduling tools, and payment or invoicing software. These providers may only use your information to perform services for us.
- Our crew, to the extent needed to perform the Services at your facility.
- Legal and safety, when required by law, legal process, or to protect the rights, property, or safety of Clear-A-Way, our clients, or others.
- Business transfers, if Clear-A-Way is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
5. Data Retention
We keep quote and inquiry information for as long as needed to respond and follow up, and client account records for as long as you are a client and for a reasonable period afterward to meet accounting, legal, and insurance requirements. Facility access instructions are retained only while we are actively servicing your location and are removed when service ends.
6. Security
We use reasonable administrative and technical safeguards to protect your information, including limiting access to facility details and access instructions to personnel who need them. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
- You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the address below. We will honor requests where we are not required to retain the information for legal or contractual reasons.
- You may opt out of marketing emails using the unsubscribe link in any such email, and out of text messages by replying STOP.
- Virginia residents may have additional rights under the Virginia Consumer Data Protection Act. If you believe those rights apply to you, contact us and we will respond in accordance with applicable law.
8. Children
Our Services and Site are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
9. Third-Party Links
The Site may link to third-party websites or services (for example, a scheduling or booking tool). Those sites have their own privacy practices, and we encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Material changes will be posted on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Clear-A-Way Solutions
Fredericksburg, Virginia
(540) 693-0243
info@clearawaysolutions.com